In an era of constant change, trust between leaders and their teams and customers isn’t just valuable—it’s essential. However, the complexity of a multi-generational workforce can make building and maintaining that trust feel less like a project plan and more like a Rubik’s Cube. It’s worth the work, though: when trust and alignment are strong, organizations see higher engagement, stronger performance, and longer employee and customer tenure. Companies benefit greatly, future proofing retention rates and operating budgets by effectively bringing Millennials and Gen Z-ers into the leadership pipelines as Baby Boomers and Gen X-ers exit to retirement and beyond.

In this session, Phil Putnam will guide attendees through how to lead multi-generational teams from collision to chemistry and build the deep trust that enables consistent growth amidst constant change. You’ll gain tactical, actionable strategies for the following:

• Retention & engagement – growing Gen Y & Z as Baby Boomers and Gen X-ers move on
• Innovation & Communication – effectively selecting and articulating value to your target age groups
• Team Satisfaction & Impact – motivating top performers and making them happy in the process

About the Host:

Phil Putnam is a top voice in people leadership and human performance. His speaking and writing on employee motivation, cross-generational leadership, and buyer psychology has fueled success for many of the world’s greatest companies including Bloomberg, Slack and Salesforce. Following 20 years as a team member and executive leader within world-class Tech organizations including Apple and Adobe, he now shares his most valuable lessons learned with audiences around the world through his GIVE TO GET LEADERSHIP method and his book, Desire-Based Leadership: A Manager’s Unexpected Key to Driving Top Performance.  Originally from Sacramento, CA, he made New York City his home many years ago, where his husband and dog are the center of his life and the keepers of his heart.